What it is
What your customers actually said they were trying to do, in their own words, with the quote attached.
Claude reads every call against your own vocabulary and proposes what it heard. Nothing counts until a person says so.
Use case
0.84
ApproveReject
Stop re-keying the same request into two systems.
Right now three people re-enter the same request into two different systems.
Onboarding kickoff · a client · October 30, 2025
Findings
What stands in the way, blocking ones first.
Every finding rests on a quote you can press to read in the transcript. Rule on it in one key.
ComplianceBlocking
Records must stay retrievable for seven years and they are audited on it.
Anything from the last seven years, we have to be able to pull it the same day.
IntegrationWatch
Uses Shopify for orders
Every number is computed
Never stored, never typed.
Metrics, the client brief, the strip on every page — all computed from the calls and what was approved on them, at the moment you look.
Calls read
34
across 9 clients
Blocking open
5
of 18 findings
Claims to check
4
said by our side
Sample figures.
Your own filters
Topic, team, sector, stage — sorted the way your team already sorts.
Claude proposes a value from each call, with the line it heard it in. A person approves it before it counts.
Topic
Pricing
Onboarding
Renewal
Team
Sales
Product
Legal
Sector
Public sector
Healthcare
Retail
Stage
Discovery
Pilot
Rollout
New this week
Fewer screens: upload transcripts, sort them by your own filters, and read the calls
Verbatim transcripts only. Every number in RUO is computed from the calls themselves — never stored, never typed.